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Training Terms & Conditions 

  1. Cancellations – 72 Hours’ notice is required. Charges may be applied (for up to the entire period that has been cancelled) if the required notice period is not given.

  2. All payments must be paid 24 hours prior to the first session Payment via BACS.

  3. Happy Paws reserves the right to cancel the contract (at any time & with immediate effect) if any dog/s under the contract do not respond well to the training plan and/or other dogs (where the continuing of said contract is deemed, by Happy Paws, to constitute a risk).

  4. All dogs will be exercised on a lead during training walks unless prior agreement has been reached with Happy Paws and the additional disclaimer form has been signed.

  5. The Happy Paws trainer will apply personal judgment and cut short a session, if necessary, because of extreme weather conditions; including, but not limited to: excessive heat, torrential rain, thunder storms and snow/ice. The decision to do so lays with the judgement of the trainer, for the safety of themselves, you and your dog, members of the public and other animals. In such circumstances the decision to give a refund for that session (either complete or partial) is at the discretion of Happy Paws.

  6. Although we cannot fully guarantee a 100% success rate with our training methods, we do however, have a high success rate with previous clients who follow and practise our methods in the long term.

  7. Our methods are all force free, they are never instant and take commitment from you, the client, to provide success for your dog in the long term.

  8. Happy Paws carry comprehensive insurance; however, any accident or injury during training sessions may not be covered if you have failed to use appropriate equipment or fail to follow all given advice.

  9. Dogs must be always kept under control when we enter your premises. Failure to do so and any injury caused by your dog being out of control will be your responsibility.

  10. In some cases, Happy Paws uses stooge dogs to aid training. You will be responsible for keeping your dog a sufficient and safe distance from the stooge dog and, if asked we will need your dog to wear a muzzle during these sessions.

  11. Happy Paws would like to share success stories about your dog via social media, please advise if you do not agree to this.

  12. You agree to report/check in regularly about your dog’s progress via, either email, text, or by responding to any communication from Happy Paws. Continual failure to respond can result in a termination of Happy Paws support.

  13. Training sessions must all be taken with in the allotted time as stated in the package. Failure to do so, may result in the loss of the remaining sessions.

  14. Puppy Training and Advanced Puppy Training classes cannot be transferred and cannot be refunded if cancelled once the course has started.

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